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Privacy Policy

Privacy Statement

At Threadu, we take your privacy seriously. We understand that your personal information is exactly that—personal—and we’re committed to protecting it.

We never sell, rent, or share your information with third-party companies for marketing or advertising purposes. Period.

What We Collect and Why
When you place an order with Threadu, we collect only the information necessary to fulfil your order, including:

  • Your name
  • Shipping and billing address
  • Email address
  • Payment details (processed securely through trusted third-party payment providers)

This information is used solely to process and deliver your order, send transactional emails (like order confirmations and tracking), and provide support if needed.

Marketing and Communication
You will not receive marketing emails from us unless you explicitly sign up to our mailing list. No spam. No unsolicited promotions.

Data Protection
Your data is stored securely and only for as long as necessary to complete your order and meet any legal obligations (such as tax or accounting records).

All payments are processed through encrypted, PCI-compliant platforms (e.g., Shopify Payments, Stripe, PayPal). Threadu does not store your payment details.

Cookies
Threadu may use basic cookies or similar technologies to support site functionality (such as keeping items in your cart), track performance, or understand how users interact with the site. You can control cookie settings through your browser preferences.

Your Rights
If you're located in a region with data protection laws (like the EU or California), you may have rights including:

  • Accessing the data we hold about you
  • Requesting deletion or correction
  • Opting out of data processing for certain purposes

To exercise your rights or ask a question about your personal data, please contact us at:
threaduteam@gmail.com

We respond to all requests within a reasonable timeframe, typically within 2 business days.

Updates
This privacy statement may be updated as necessary to reflect changes in our business or compliance obligations. We recommend checking this page from time to time for the latest version.