Contact Us

Need Help? We’re Here.

The Threadu team is here to make sure your shopping experience is smooth, straightforward, and actually enjoyable. Whether you’ve got a question, suggestion, or just want to share some feedback, we’d love to hear from you.

You can reach us directly at:
threaduteam@gmail.com

We respond personally to all inquiries within 2 working days.

A quick note on tone: We believe in mutual respect. We prioritise polite and respectful messages. If your message is aggressive or abusive, you may experience a longer response time—up to 5 working days.

Business Hours:

Monday to Friday: 10am – 4pm EST
Saturday/Sunday: Closed
Public Holidays: Closed

Let us know how we can help.
Thanks for stopping by. We hope you find something you love.

—The Threadu Team